Skip to main content
Cambridge Audio Support Help Center home page
  • Submit a request
  • Sign in
  • Submit a request
  1. Cambridge Audio Support
  2. Headphones
  3. Melomania A100
  4. Troubleshooting

Troubleshooting

  • The Melomania Connect app won't recognise my Melomania A100 earbuds/headphones
  • The Bluetooth connection on my A100 is dropping out during playback
  • My voice sounds quiet or muffled when using the A100 for phone calls
  • My sound and video are out of sync with my A100s
  • My A100 firmware update keeps failing, what do I do?
  • My A100 earbuds are not charging in the charging case
  • My A100 charging case isn’t charging
  • I’m experiencing low bass when listening to my A100
  • I'm unable to pair the A100 with my device
  • I'm experiencing poor Noise Cancelling on my A100
  • I'm experiencing low volume/no sound when listening to my A100
  • I can hear background noise when listening to my A100
Cambridge Audio Support