1. Ensure that Transparency mode isn’t enabled
Transparency Mode is a feature which allows you to hear the noises around you without removing your earphones.
The microphones, which are usually used to pick up your voice for a phone call, are repurposed to ensure you never miss a train announcement or continue a conversation without interrupting your music.
You can single tap the left ear bud to cycle through the different Ambient Noise Modes: Normal, Noise Cancelling and Transparency. Alternatively, you can enable a different Ambient Noise Mode by navigating to the ‘Ambient Noise’ option in the Melomania Connect app, and then selecting the circle next to ‘Normal’ or ‘Noise Cancelling’.
2. Try the different Noise Cancelling levels in the app
You have the option of changing the Noise Cancelling option to 'High', 'Medium' or 'Low' in the app.