If the Melomania Connect app won't recognise my Melomania A100 earbuds/headphones try the following troubleshooting steps;
1. Ensure you are not connecting Melomania Touch, Melomania 1 or Melomania 1+ as these are not compatible with the Melomania Connect app
The Melomania 1+ and Melomania Touch can only able to be used with the original Melomania app, which you can download for Android devices here and iOS devices here.
2. Ensure that your Melomania earbuds are definitely connected to your Bluetooth device
You will only be able to connect your Melomania earbuds to the Melomania Connect app if they are currently connected to your Bluetooth device (phone, tablet).
3. Ensure that you have Bluetooth permissions for the app enabled in your device settings
4. Close and then re-open the Melomania Connect app
5. Delete and then reinstall the Melomania Connect app on your device
6. Download the Melomania Connect app onto a different mobile device to see whether the issue persists