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  1. Cambridge Audio Support
  2. Headphones
  3. Melomania M100
  4. Troubleshooting

Troubleshooting

  • I can hear background noise when listening to my M100
  • I'm experiencing low volume/no sound when listening to my M100
  • I'm experiencing poor Noise Cancelling
  • I'm unable to pair the M100 with my device
  • I’m experiencing low bass when listening to my M100
  • My charging case isn’t charging
  • My ear buds are not charging in the charging case
  • My firmware update keeps failing, what do I do?
  • My M100 are confirmed to be connected to my Android phone but they are still flashing white and blue
  • My sound and video are out of sync
  • My voice sounds quiet or muffled when using the M100 for phone calls
  • People can hear background noise when I use my M100 for phone calls
  • The Bluetooth connection is dropping out during playback
  • The Melomania Connect app won't recognise my Melomania earbuds/headphones?
Cambridge Audio Support