Troubleshooting
- I can hear background noise when listening to my M100
- I'm experiencing low volume/no sound when listening to my M100
- I'm experiencing poor Noise Cancelling
- I'm unable to pair the M100 with my device
- I’m experiencing low bass when listening to my M100
- My charging case isn’t charging
- My ear buds are not charging in the charging case
- My firmware update keeps failing, what do I do?
- My M100 are confirmed to be connected to my Android phone but they are still flashing white and blue
- My sound and video are out of sync
- My voice sounds quiet or muffled when using the M100 for phone calls
- People can hear background noise when I use my M100 for phone calls
- The Bluetooth connection is dropping out during playback
- The Melomania Connect app won't recognise my ear buds