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  1. Cambridge Audio Support
  2. Headphones
  3. Melomania Touch
  4. Troubleshooting

Troubleshooting

  • Charging case LED does not light up
  • Earbud lights do not pulse red in charging case
  • How do the Melomania Touch EQ settings work?
  • I am unable to pair my phone/tablet with Melomania Touch
  • I can hear noises around me when using the earbuds
  • I have a charging issue
  • My charging case does not charge
  • My earbuds do not produce the expected battery life
  • My earbuds randomly disconnect from my device
  • My firmware update keeps failing, what do I do?
  • My Melomania Touch earbuds do not disconnect from my phone when I put them back in the case
  • One earbud not responding/appearing to be dead/stuck on one LED light (any color: red/blue/white)
  • One of my Melomania Touch earbuds is using more power than the other
  • Only one of my Melomania Touch earphones is working
  • There is no sound from my earbuds
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