1. Make sure that your CXN100 is not in mute mode if pre-amp mode has been enabled
2. Make sure you are using a supported format
The CXN100 currently supports the following formats:
WAV containing uncompressed, PCM 16-32 bit 32-768kHz
FLAC containing losslessly compressed, PCM 16-32 bit 32-768kHz
Apple Lossless (ALAC) containing losslessly compressed PCM 16-24 bit 32-192kHz
AIFF containing uncompressed, PCM 16-32 bit 32-768kHz
Microsoft® Windows Media TM Audio (WMA 9 Standard) 32-320kbps, MP3 (CBR or VBR) 16-320kbps
AAC
HE AAC and AAC+
(CBR or VBR) 16-320kbps
OGG Vorbis 32-320kbps
Native DSD64 to DSD512 support
3. Make sure you are connected to WiFi
Wifi connection steps can be found in the manual here.
4. Make sure that your amplifier/DAC is properly connected
Connection examples can be found in the manual here.
5. Make sure that the correct source is selected via the front panel source selector or StreamMagic app
6. Make sure that your connected amplifier/DAC is not in mute mode
7. Ensure all interconnect and speaker cables are working