Due to ever-changing software requirements, the Air range of products will no longer accept updates allowing sign-in to Spotify services. This is a hardware issue and cannot be addressed through an over-the-air update from us. We are very sorry for any disappointment and inconvenience this may cause.
You can still use the following methods to listen to Spotify.
Apple AirPlay (Only available on the Air Speakers)
You can play any streaming service on your Speaker using AirPlay from a compatible Apple device.
Choose “More Devices” and select the Apple AirPlay icon from within your chosen App, Control Centre or iTunes (PC/Mac) and select your Speaker.
Bluetooth
Audio can also be played over a Bluetooth connection available by selecting the Bluetooth input and pairing it the speaker to your smart device.