Question: Why is there no sound or very low sound when using PCM audio on my Sony BRAVIA Android TV?
This affects HDMI/eARC and TOSLINK Optical audio connections.
Answer: Sometimes, the PCM audio volume on your TV may be set too low, resulting in weak or no sound. To fix this on a Sony BRAVIA Android TV:
Open TV Settings:
Press the Home button on your remote, then go to Settings → Display & Sound → Audio.Locate PCM Audio Settings:
Within the audio settings, find PCM Audio or Digital Audio Output settings.Check the Volume Slider:
Look for the PCM volume slider. By default, it is usually set to Maximum, but sometimes it may be at Minimum or a lower level.Adjust the Volume:
Move the slider to Maximum to ensure the best audio output.Test the Sound:
Play any audio or video content to confirm that the sound is now at the correct level.
Note: Adjusting the PCM volume often resolves low or no sound issues on Sony BRAVIA Android TVs.
For more details, see Sony’s official support article: Check PCM Volume Settings