Many issues can be resolved through a factory reset of the A100 earbuds. A reset will forget all previously paired devices.
If you wish to perform a factory reset on your A100, please follow the steps below:
- Place both earbuds in the charging case and leave the lid open
2. Press and hold the charging case function button for 10 seconds
This button is located at the bottom of the case.
3. The LED on the charging case will rapidly flash white, before returning to the left and right LEDs flashing to signal they are in pairing mode.
At this point, you can release the charging case function button, as the reset procedure is complete.
- The A100 will no longer remember any of the devices that have previously paired with it.
- When removing either the left or right A100 earbuds and placing them in your ear, you will hear the voice prompt saying, “Waiting to Pair”.