Confirm that a connected computer can access the Internet (i.e. can browse the web) using the same network
If you have an encrypted Wi-Fi network, check that you have entered the correct key or passphrase Remember that text-format keys are case-sensitive.
Confirm that a connected computer can access the Internet (i.e., can browse the web) using the same network.
Check that the UPnP is enabled on your router if this is an option
Check that your network’s firewall is not blocking any outgoing ports As a minimum, the radio needs access to UDP and TCP ports 80, 554, 1755, 5000, 6000 and 7070.
Check the Wi-Fi dongle is securely connected to the unit, and in the correct USB port labeled ‘Wi-Fi Dongle’