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- Confirm that a connected computer can access the Internet (i.e. can browse the web) using the same network
- If you have an encrypted Wi-Fi network, check that you have entered the correct key or passphrase
Remember that text-format keys are case-sensitive. - Confirm that a connected computer can access the Internet (i.e., can browse the web) using the same network.
- Check that the UPnP is enabled on your router if this is an option
- Check that your network’s firewall is not blocking any outgoing ports
As a minimum, the radio needs access to UDP and TCP ports 80, 554, 1755, 5000, 6000 and 7070. - Check the Wi-Fi dongle is securely connected to the unit, and in the correct USB port labeled ‘Wi-Fi Dongle’
- Factory reset your router