Try these solutions:
1. Make sure that the disc is not loaded upside down
2. Make sure that the disc is not too scratched or dirty
3. Check that the disc is compatible
The CXC has been designed to only play:
- Compact discs
- Recordable CD's (CD-R)
- Re-writable CD's (CD-RW) bearing the identification logo.
Please note: Any CD-R/CD-RW discs should contain properly recorded TOC (Table of Contents) information so that they can be played back.
The CXC can play only the discs recorded in the CD-DA format designed for music reproduction. Do not attempt to play a disc containing other data, such as a CD-ROM for PC's with MP3 or WMA files.
It is not possible to play SACD, MP3 or WMA discs on the CXC. The CXC uses the same S3 servo as our Azur CD players and is optimised for CD playback only.
4. Make sure that the interconnects are inserted correctly
Please check for any loose, damaged, or otherwise unsecured cables.
5. Ensure that the amplifier is set correctly
Check that the amplifier is set to the correct input, and is actively outputting to the speakers.