What to do when the volume is only increasing in the right bud and only decreasing in the left bud:
Step 1. Enable ‘Developer Options’ on your Android device.
Step 2. Ensure ‘Disable absolute volume’ is toggled OFF.
Step 3. Place both buds into charging case.
Step 4. Remove buds from charging case, they will then connect to your device.
Volume level fluctuates when earphones are connected to my Android device:
We have been made aware that on some phones that are TWS+ compatible, the volume bar will on occasion increase and decrease by itself leaving the user to have no control of the audio output level.
Our development team is currently working hard to permanently fix this issue. We apologise for any inconvenience this may cause and we would like to thank you for your patience so far.
Whilst we cannot guarantee a release date for the permanent fix at this time, rest assured that there are methods of temporarily fixing this issue. Please follow the below steps if you encounter this issue:
Step 1. In Bluetooth devices, select the 'Cog' icon next to either Melomania earphone.
Step 2. Toggle Call Audio OFF.
Step 3. Toggle Call Audio back ON.
Alternatively, you can also place the buds back in the case, and then remove them again to allow them to reconnect.