Reset any EQ settings that may be configured
This includes any settings in the Melomania App, for the device itself and the app used to play audio. EQ settings may alter the sound of your Melomania Touch earbuds.
The EQ in the Melomania app can be adjusted by selecting the 'Equaliser' page along the bottom bar and choosing one of the available pre-sets.
Are you using an Android device?
Yes
No
If yes then,
The volume of your earbuds and your device may be operating independently
If you’re not getting high enough volume on your Melomania Touch with your Android device, please make sure the volume is high on both devices:
To increase the volume on your Melomania earphones:
1 Check the playback volume is turned up on your device, then touch and hold the Right earbud whilst music is playing.
2 You should hear the music getting louder, release your finger once you are happy with the volume.