Make sure your earbuds fit your ears correctly and that you have a good seal
Your earbuds give the best sound experience when they fit properly. You may also want to push the earbuds slightly further into your ear. Watch the video to learn how you can try different ear tip sizes and ear fins to fit your ears perfectly.
Reset any EQ settings that may be configured
This includes any settings in the Melomania App, for the device itself and the app used to play audio. EQ settings may alter the sound of your Melomania Touch earbuds.
The EQ in the Melomania app can be adjusted by selecting the 'Equaliser' page along the bottom bar and choosing one of the available pre-sets.
Perform a factory reset of your earbuds
1 Place both earphones in the case.
2 Press and hold down on both earphones for 10 seconds until the earbud status lights briefly turn blue.
3 At this point, you can release the surface of the earphones.
4 The earphones should start to flash rapidly, which means it is in the process of factory resetting.
5 Once the earphones have stopped flashing, the reset procedure is complete and the earbuds will no longer remember any of the devices that have previously paired with them.
6 Remove the earbuds from your device's Bluetooth settings
7 Perform the initial setup procedure from the beginning. If you don't remember how you can find the instructions below.