Try these solutions:
1. Make sure to follow the "Storing radio presets guide"
To assign a radio station to a preset, follow the below steps, while listening to the frequency or station you wish to store:
- Press and hold the "Mode / Store" button.
- Use the 'Skip / Scan' button (3) or 'Preset Buttons' to select the preset location for the station to be stored to.
- Press the 'Mode / Store' button again to confirm your selection.
Important: In ‘Store’ mode, if no button is pressed within 2 seconds, the unit will come out of ‘Store’ mode and the preset will not be saved.
Note: You can store up to 40 presets for each band (i.e. 40 presets for the DAB band plus 40 presets for the FM band).
You can only access stored presets 1-8 on the remote preset buttons. You can access stored presets 1-10 on the front panel preset buttons.
To access all presets, set the mode to ‘Preset’ mode with the ‘Mode’ button on the remote control or ‘Mode/ Store’ button on the front panel, and use the reverse or forward ‘Skip/Scan’ buttons.
This will allow access to the full 40 DAB stored presets or 40 FM stored presets.